Person-Centered Quality Measurement for Individuals Using Long-Term Services and Supports
Center for Healthcare Strategies
December 11, 2:00-3:30 pm ET
State policy-makers have many tools at their disposal to measure and monitor the quality of care delivered to the Medicaid population. Within long-term services and supports programs, these systems of quality measurement vary considerably from state to state. State leaders, including legislators and advocates, are interested in standardized measures that would allow them to compare across states, and they are particularly interested in using tools that obtain information directly from program participants on quality of life and other outcome measures.
This 90-minute webinar will present one new and one established approach for collecting information directly from individuals who receive long-term services and supports. It will address policy and operational lessons to inform other state efforts to monitor the quality of care delivered by their programs.
Speaker: Alice Lind, Senior Clinical Officer, CHCS
II. The HCBS Experience of Care Survey
Speakers: Anita Yuskauskas, PhD, Technical Director for HCBS Quality, Disabled and Elderly Health Programs Group, Center for Medicaid, CHIP and Survey & Certification; Julie Hayes Seibert, PhD, Research Leader, Truven Health Analytics; and Elizabeth Frentzel, MPH, Senior Research Scientist, American Institutes for Research (AIR)
Ms. Yuskauskas will provide a brief overview of CMS' support for developing a new survey tool for individuals who use home- and community-based services. Ms. Seibert and Ms. Frentzel will share the details of how the HCBS Experience of Care Survey was developed.
III. The National Core Indicators
Speaker: Mary Lee Fay, Director of National Core Indicators, National Association of State Directors of Developmental Disabilities Services, and Valerie J. Bradley, President, Human Services Research Institute
Ms. Fay and Ms. Bradley will provide an overview of the National Core Indicators program including the framework for indicators and the different survey modules. They will describe program outcomes and how states are using this information.
IV. Questions and Answers
Moderator: Alice Lind